Returns are accepted if returned within 30 days of receipt (for local and international orders) in exchange for replacement items only. Only products that are unopened and in its original packaging with returns label still attached can be returned/exchanged.

For exchanges, kindly indicate the product that you'd like to exchange with in the return form. If the item requested is not available in stock, you will have to choose from the available products instead.

Beauty products, stationery, intimates, swimwear, accessories(including jewelry, bags), headscarves (including inners), home and living products (including candles, diffusers) are non-returnable. Sale and markdown items are also non-returnable and non exchangeable

If you are unsure of the eligibility of returns of your product, please contact our team at info at [email protected]

We do reserve the right not to allow the return of products or refund of any transactions although the condition above is met.